Online services

Member Services Online

Login to your Member Services Online


Separate services are provided to MilitarySuper members and pensioners.

If you receive a pension please use Pensioner Online Services.

Member Services Online is a secure area on the MilitarySuper site where you can:

  • project your potential final benefit using i-Estimator
  • view and print your Member Statement
  • update your address
  • change your Access Number
  • change your investment option for your current benefit and/or future member and ancillary contributions.


Are you a first-time user?

You need your Access Number to login to your Member Services Online area. If you do not have one or misplaced it, please complete our Access Number request/update contact details/online preferences form [PDF 817 KB].

Please submit your form by post, fax or email. Alternatively, contact your Customer Information Centre; a customer service representative will provide your Access Number over the phone.

Windows Vista

Please note you may experience performance issues if using Windows Vista.

Pop-up blocker

Because Member Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings. If you have any questions, please contact us in business hours.

i-Estimator – calculate your benefit

i-Estimator is an online calculator available in your Member Services Online area where you can project your potential final MilitarySuper retirement benefit. Using i-Estimator, you always have an idea how much to expect in future.