Member Services Online
Online Services will be unavailable from 7:00am Saturday 18 April until 5:00pm Sunday 19 April 2015.
Separate services are provided to MilitarySuper members and pensioners.
If you receive a pension please use Pensioner Online Services.
Member Services Online is a secure area on the MilitarySuper site where you can:
- project your potential final benefit using i-Estimator
- view and print your Member Statement
- update your address
- change your Access Number
- change your investment option for your current benefit and/or future member and ancillary contributions.
Are you a first-time user?
You need your Access Number to login to your Member Services Online area. If you do not have one or misplaced it, please complete our Access Number request/update contact details/online preferences form [PDF 814 KB].
Please submit your form by post, fax or email. Alternatively, contact your Customer Information Centre; a customer service representative will provide your Access Number over the phone.
Please note you may experience performance issues if using Windows Vista.
Because Member Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings. If you have any questions, please contact us in business hours.
i-Estimator – calculate your benefit
i-Estimator is an online calculator available in your Member Services Online area where you can project your potential final MilitarySuper retirement benefit. Using i-Estimator, you always have an idea how much to expect in future.