System Availability
From time to time maintenance is performed on our online services. For your convenience, this page outlines the expected future system maintenance schedules. Any system issues affecting our online services will also be advised on this page.
If you are experiencing any problems accessing or using our online services please read this page carefully before contacting the Customer Information Centre.
Public website
There are no scheduled outages at this time.
Member, Pensioner and Employer Services
The Member Services Online (MSO), Pensioner Services Online (PSO) and Employer Services Online (ESO) portals will be unavailable at the following times for scheduled system maintenance.
| Service affected | Scheduled start time | Scheduled end time |
|---|---|---|
No scheduled outages at this time |
Known system issues
Some members using Internet Explorer 9 (IE9) may be experiencing difficulties accessing online services. Please refer to our troubleshooting guide for assistance. We apologise for any inconvenience. |