Use this area to contact us and provide feedback:
For information about your super, your member login, member account or if you need to change your contact details.
Calls to 1300 numbers from anywhere in Australia are charged at a fixed rate which may vary from the price of a local call and between service providers. Calls from public and mobile phones may be timed and charged at a higher rate.
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Phone |
1300 006 727 |
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Fax |
(02) 6272 9617 |
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Post |
MilitarySuper, GPO Box 2252 Canberra Act 2601 |
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Overseas callers |
+61 2 6272 9623 |
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Operating hours |
9am to 5pm (EST), Monday to Friday (except for ACT public holidays) |
For information about your pension, your pensioner login, pensioner account or if you need to change your contact details
Use these contact details if you're experiencing problems with your pensioner login, pensioner account or if you need to change your contact details.
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Phone |
1300 001 877 |
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MilitarySuper enquiry email form |
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Fax |
(02) 6272 9617 |
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Post |
MilitarySuper, GPO Box 2252, Canberra ACT 2601 |
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Overseas callers |
+61 2 6272 9626 |
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Operating hours |
9am to 5pm (EST), Monday to Friday (except for ACT public holidays) |
For information about investments and governance
Commonwealth Superannuation Corporation – trustee of MilitarySuper
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Web |
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Phone |
(02) 6263 6999 |
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Fax |
(02) 6263 6900 |
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Post |
GPO Box 1907, Canberra ACT 2601 |
If you have a complaint
You can see our Complaints page for more information about the formal procedures in place to deal with members' enquiries and complaints, or see contact information below.
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Phone |
1300 033 732 |
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Fax |
(02) 6272 9001 |
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Post |
MilitarySuper Complaints Officer, GPO Box 1907, Canberra ACT 2601 |
If you are still not satisfied
Please contact the Superannuation Complaints Tribunal (SCT) which is an independent arbitrator set up by the Australian Government to resolve superannuation member complaints. You can lodge your complaint to SCT free of charge if you are dissatisfied with MilitarySuper’s response or MilitarySuper cannot resolve your situation within 90 days.
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Phone |
1300 884 114 |
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Web |
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Fax |
(03) 8635 5588 |
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Post |
Superannuation Complaints Tribunal, Locked Bag 3060, Melbourne VIC 3001 |
Freedom of information requests
Please address your request to ComSuper, administrator of MilitarySuper.
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Phone |
(02) 6272 9080 |
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Post |
MilitarySuper, GPO Box 2252 Canberra Act 2601 |
Webmaster feedback and suggestions
MilitarySuper welcomes your feedback; this website is designed to help you make sense of your scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs. If you wish to provide feedback, please email communications@csc.gov.au